- Are you having trouble updating your quiz answers in the training website?
- Does someone else need to complete the training on the same laptop you used, and the website is still showing your test results?
- Do you need to print a certificate but forgot to enter your name, and find you're unable to go back and re-enter it?
These are the most common problems clients have had navigating the Online Mandated Reporter Training website - and there is an easy fix! In order to reset the test results, you need to clear your browser's cookies. You can find instructions on how to clear cookies here for Chrome, Firefox, Safari and Microsoft Edge.